Broadband & Wireless

Perhaps the area of most frustration for consumers are broadband and wireless issues. From no service to simply being told ‘It’s your equipment and not us’ there is nothing more frustrating than being on the phone for up to an hour with no resolution.

We take the stress out of your broadband issues by detecting and resolving 90% of connection issues before there is a need to contact your broadband provider. If we do contact them then we alsAlthough it may be en vogue to want a notebook we love desktops and we understand that you do too. That’s why rather than tell you you’d be better off with a notebook, like some suppliers, we are more than happy to restore your desktop to full health.

Common faults like shutdowns and excessive fan noise are often cured by simple maintenance and renewal of the thermal paste for which you are charged just a single hour’s rate.

Other faults like power supply failures, CD & DVD failures, or hard drive failures are simple replacements and you will be charged the cost of the part from our supplier and just an hourly rate to fit. There are no inflated charges for parts and you have the right to see the invoice for that part on request.

Replacement hard drives requiring the installation of an operating system are subject to a small additional charge.

For full details on the cost of repairs and rates click the Price list button or follow this link (Price list link)o speak fluent gobbledegook so aim to be gone and have you back online within an hour.

Equally frustrating is a desktop or laptop that was wireless the day before but now refuses to connect to the internet.